How does SiteGiant MultiChat work?

Are you logging in and out of several sales channels every single day to check and reply to tons of incoming chats from customers? That’s very time consuming and you might even miss out on some chats if you’re not responding promptly.

Here’s introducing SiteGiant MultiChat feature that can assist you in handling many chats from various stores, all within one platform.

How will the SiteGiant MultiChat feature help you? :
✅ Conveniently manage multiple Lazada, Shopee, Facebook and WhatsApp chats, all in a single platform.
✅ Easily keep track and reply to any incoming chats.
✅ Assign staff to handle chats based on selected marketplace stores or social media.
✅ Reduce customer complaints and gain a better store reputation.

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